Frequently Asked Questions
Everything you need to know about your Vacier experience.
What materials are used in Vacier jewelry?
Our pieces are crafted using high-quality 316L stainless steel and finished with a reinforced PVD coating, ensuring they are water-resistant, heat-proof, and sweat-proof.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the US and Europe. International orders may take 7-14 business days depending on the destination.
Does the jewelry tarnish or change color?
No, our jewelry is designed for daily wear. Unlike traditional silver or gold plating, our materials are resistant to corrosion and will not turn your skin green or lose their shine.
What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be in their original condition and packaging to be eligible for a full refund.
How do I find my ring size?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.